Cloud provider outage

Postmortem Jun 4, 2019 9:55 PM CDT

Our cloud provider has published information explaining the cause behind this outage in more detail: An update on Sunday’s service disruption

Resolved Jun 2, 2019 11:38 PM CDT

This incident has been resolved as of 7pm Central.

Monitoring Jun 2, 2019 2:44 PM CDT

Our hosting provider is experiencing a widespread issue with one of its services that caused Packback Questions to go down for about 10-15 minutes. Our platform should be back operational. Our engineers are continuing to monitor the situation, as we await further updates from our hosting provider. We apologize for the inconvenience this disruption caused.

Investigating Jun 2, 2019 2:02 PM CDT

Engineers are investigating an outage that may be due to the vendor we use to host our website having issues. Further updates will follow as more information becomes available.